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3PL Terms of Service

3PL Terms of Service

Third-Party Logistics (3PL) Terms of Service

Last Updated: June 7, 2026

These Third-Party Logistics Terms of Service (the "Terms") govern the provision of warehousing, inventory management, order fulfillment (pick & pack), and shipping coordination services (collectively, the "Services") provided by A & J Invest Group LLC ("Company," "we," "us," or "our") to the business entity or individual acquiring these services ("Client," "you," or "your").

By delivering inventory to our facilities, engaging our Services through https://www.ajinvestgroupllc.com, or integrating your e-commerce storefront with our software, you agree to be bound by these Terms.

1. Scope of Services

Company will receive, store, process, pack, and arrange transit for Client's products ("Goods") based on order data transmitted via approved system integrations, APIs, or manual dashboards.

Specific operational rates, fees, and guaranteed processing speeds are detailed in the separately executed Rate Sheet, Stripe invoice descriptions, or Service Level Agreement (SLA) agreed between the parties. Service tiers—including weekly warehousing, per-batch fulfillment, premium 3PL packages, monthly operations support, business consulting, and hourly advisory—are listed on our Services page at https://www.ajinvestgroupllc.com/en/services.

2. Client Inventory Requirements & Restrictions

The following requirements apply to all inbound inventory and ongoing fulfillment operations:

  • Accurate Inbound Data: Client must provide accurate descriptions, weights, dimensions, and barcodes (SKUs) via an Advance Shipping Notice (ASN) prior to delivering any Goods to our warehouse.
  • Prohibited Items: Client warrants that the Goods do not include hazardous materials, illegal substances, explosives, firearms, temperature-sensitive items requiring unauthorized cold chains, or materials that violate any federal, state, or local safety laws.
  • Right of Refusal: We reserve the right to reject any inbound shipment that arrives damaged, mislabeled, or presents a safety or compliance hazard to our staff or facilities.

3. Fees, Billing, and Warehouseman's Lien

The following fee and payment terms apply to all Services unless otherwise agreed in writing:

  • Fee Structure: Client agrees to pay all applicable fees outlined in the Rate Sheet or SLA, including but not limited to receiving fees, storage fees (per pallet or cubic foot), pick-and-pack fulfillment charges, packaging materials, and outbound shipping carrier fees.
  • Payment Terms: Invoices will be generated on a weekly or monthly basis (as agreed per service tier) and are due within 7 days from the invoice date. Payments are processed through Stripe or other approved methods. All fees are denominated in USD unless otherwise stated in writing. Late payments are subject to a compounding interest fee of 1.5% per month.
  • Warehouseman's Lien: In accordance with the Uniform Commercial Code (UCC) or applicable local commercial statutes, Company maintains a statutory Warehouseman's Lien over all Goods stored in our facility. If any invoice remains unpaid for more than 90 days, Company reserves the right to withhold shipments and sell or liquidate Client's inventory to recover the outstanding balance.

4. Liability Limits & Inventory Shrinkage Allowance

The following liability limitations apply to all stored and handled Goods:

  • Inventory Shrinkage Allowance: A standard operational loss allowance of 1.5% of the total inventory volume per year is established. This covers standard operational handling errors, minor damages, or sorting discrepancies. Company is not liable for replacing or compensating Goods lost or damaged within this threshold.
  • Cap on Liability: For verifiable losses exceeding the Shrinkage Allowance due to Company negligence, our liability is strictly limited to the actual manufacturing cost or wholesale acquisition cost of the item. Company will never be liable for retail market price, lost profits, reputational damages, or consequential commercial losses.
  • Client Insurance Obligation: Title and ownership of the Goods remain with the Client at all times. The Client is strictly required to maintain a comprehensive commercial insurance policy covering their inventory against acts of God (force majeure), fires, floods, natural disasters, or major theft.

5. Shipping Carriers and Outbound Transit

Company acts strictly as an intermediary when passing packed shipments to third-party shipping carriers (such as FedEx, UPS, DHL, USPS, or regional freight providers).

Company is not responsible for transit delays, carrier tracking errors, packages lost in transit, shipping strikes, or damages that occur once the shipment has been physically signed out and collected by the carrier from our loading docks. All transit claims must be processed directly with the respective carrier under their specific insurance policies.

6. Term and Termination

The following terms govern the duration and termination of Services:

  • Duration: This agreement shall remain in effect for an initial term of one (1) year and will automatically renew for successive equal periods unless terminated by either party.
  • Termination for Convenience: Either party may terminate these Services by providing at least 30 days' written notice to the other party. Termination does not relieve the Client of obligation to pay fees for services already rendered during the current billing period.
  • Outbound Removal (De-kitting) Fees: Upon termination, Client is responsible for paying all standard labor, palletizing, and administrative fees required to audit and load the remaining inventory onto the Client's outbound transport vehicles before the inventory is released.

7. Governing Law and Jurisdiction

These Terms and any disputes arising out of the Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Both parties expressly consent to the exclusive jurisdiction of the courts located in Orange County, Florida for any legal actions.

8. Refund Policy

All service fees are non-refundable once the service has been rendered. Disputes regarding invoiced fees must be raised in writing within 7 days of the invoice date. Please refer to our Refund Policy page for complete details on billing inquiries and dispute resolution.

9. Data Processing

When Client uses our fulfillment services, Client remains responsible for ensuring end consumers are informed about data processing for order fulfillment. We process consumer delivery data solely to execute logistics services on the Client's behalf, as described in our Privacy Policy.

10. Contact

For questions regarding these Terms or our 3PL Services:

Company Name: A & J Invest Group LLC

Email: ajinvestgroup2023@gmail.com

Phone: +1 (407) 967-6457

Mailing Address: 7579 Narcoossee Road, APT 4216, Orlando, FL 32822, United States