Privacy Policy

Last Updated: June 7, 2026

For purposes of this Privacy Policy, each of the terms "we," "us," or "our" means A & J Invest Group LLC, a Florida limited liability company. The term "Services" means, collectively, our third-party logistics (3PL), warehousing, inventory management, order fulfillment, and related business services provided to you online or offline, and the website at https://www.ajinvestgroupllc.com through which you have accessed this Privacy Policy.

This Privacy Policy describes how we collect, use, and disclose information that relates to or can reasonably be associated with an identified or identifiable living individual or household ("Personal Information"). Personal Information does not include deidentified, aggregated, or publicly available information that cannot reasonably be linked to you.

This Privacy Policy does not apply to information collected by third parties (such as payment processors, carriers, or sales platforms you connect to our Services). Your use of our Services is also subject to our Terms of Service. By accessing our website, submitting a contact form, or engaging our Services, you acknowledge having read this Privacy Policy.

1. Our Role: Data Controller vs. Data Processor

Depending on your relationship with us, we act as either a Data Controller or a Data Processor:

Data Controller: When you visit our website, submit a contact form, request a quote, or sign a service agreement as a business client, we determine how your personal and business information is collected and used.
Data Processor: When we fulfill orders on behalf of our e-commerce business clients, we process end-user consumer Personal Information strictly according to the client's instructions, our service agreements, and applicable law. We do not use consumer data for our own marketing purposes.

2. Information We Collect About You

We collect several types of Personal Information from and about users of our Services, as described below.

2A. Personal Information We Collect Directly from You

We may collect Personal Information directly from you in the following situations:

When you fill out contact forms, request quotes, or sign up for our Services
When you communicate with us via email, phone, text, or other means regarding our Services
When you provide business account details, billing information, or service preferences
When you deliver inventory to our warehouse facilities or integrate your e-commerce storefront with our systems
When you participate in surveys, feedback requests, or promotional communications you opt into

2B. Categories of Direct Information

If you are a business client or website visitor, we may collect:

Contact Information: Name, business email address, phone number, and physical billing or corporate address.
Account & Service Details: Company name, service tier selections, invoicing preferences, inventory SKUs, and communications related to your 3PL engagement.
Payment Information: Payment details processed through PCI-compliant third-party processors such as Stripe. We do not store full credit card numbers on our servers.

2C. Information Processed on Behalf of E-Commerce Consumers

When we fulfill shipments for our business clients, we may access consumer delivery information synchronized from the client's sales channels. This may include:

Recipient name and physical delivery address
Email address and phone number (when provided for delivery coordination)
Order contents, SKU details, and quantity information necessary for pick-and-pack operations

2D. Personal Information We Collect Automatically

We may collect information about your device and browsing activity automatically through technical methods, including:

Usage Details & IP Address: Traffic data, log files, pages visited, browser type, operating system, device information, and IP address collected as you navigate our website.
Cookies: Small data files stored on your device to maintain session preferences and basic functionality. Most browsers allow you to refuse or delete cookies; disabling cookies may limit certain website features.
Web Beacons: Electronic tags that help us understand general usage patterns and whether emails or pages have been viewed.

3. How We Use Your Personal Information

We use Personal Information for logistics operations and legitimate business purposes, including to:

Fulfill, pack, sort, and route physical product shipments and coordinate carrier pickup and delivery
Respond to contact form submissions, service inquiries, and customer support requests
Manage client accounts, generate invoices, process payments, and enforce billing terms
Verify information you provide and prevent transactional fraud
Improve our website, Services, and operational workflows
Send service-related communications, including account updates, billing notices, and operational alerts
Send promotional materials or newsletters only where you have opted in or where permitted by law
Secure our digital systems and warehouse operations against unauthorized access or fraud
Comply with legal, tax, regulatory, and contractual obligations
Enforce our Terms of Service, service agreements, and other applicable policies
Protect the rights, property, or safety of our company, clients, staff, and partners

4. Disclosure of Personal Information

We do not sell, rent, or trade Personal Information to third-party marketers. We do not use end-user consumer data for external advertising. We may disclose Personal Information in the following circumstances:

Service Providers: Cloud hosting, warehouse management software, payment processors (including Stripe), analytics tools, and vendors that support our operations under confidentiality obligations.
Shipping Carriers: Recipient delivery details shared with carriers such as FedEx, UPS, DHL, USPS, and regional freight providers to execute physical delivery.
Licensed Warehouse Partners: Operational data necessary to receive, store, and ship inventory at third-party fulfillment facilities.
Authorized Agents: To persons you authorize to receive your information on your behalf (such as your attorney or designated account contact).
Legal Requirements: When required by law, court order, subpoena, or regulatory agency, or when we believe disclosure is necessary to protect rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets, Personal Information may be transferred as part of that transaction.

5. Data Security & Retention

We implement industry-standard physical, administrative, and technical safeguards—including SSL encryption for website communications and access controls at warehouse facilities—to protect Personal Information against unauthorized access, alteration, or disclosure.

We retain Personal Information only as long as necessary to fulfill active service agreements, maintain transaction and fulfillment records, resolve disputes, and satisfy legal or audit obligations. Retention periods vary based on the type of data and contractual requirements.

6. Cookies, Tracking & Your Choices

Our website may use essential cookies required for basic functionality and analytics cookies to understand how visitors interact with our pages.

Cookies: You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Email Communications: If you receive promotional emails from us, you may opt out using the unsubscribe link in any such message. Service-related emails (billing, account updates, fulfillment notices) are not subject to marketing opt-out.
Do Not Sell: We do not sell Personal Information. We do not engage in cross-context behavioral advertising using consumer fulfillment data.

7. Links to Third-Party Websites

Our website and communications may contain links to third-party websites or services (such as payment processors or carrier tracking pages) that are beyond our control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site before providing Personal Information.

8. Information You Disclose to Third Parties

If you connect third-party sales platforms, payment tools, or other services to our fulfillment operations, information you share with those third parties is governed by their own privacy policies. We are not responsible for how those third parties collect, use, or disclose your information.

9. Your Privacy Rights

Depending on your location (including California under the CCPA/CPRA, or the European Economic Area under GDPR), you may have the following rights regarding Personal Information we hold about you:

Access & Portability: Request a copy of Personal Information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of Personal Information, subject to legal and contractual retention requirements.
Opt-Out: Opt out of non-essential cookies or promotional communications where applicable.
Restrict Processing: Request limitation of how we use your data in certain circumstances.

10. Exercising Your Rights

To exercise any privacy right that applies to you, contact us using the information in Section 12 below. We may request additional information to verify your identity before completing your request. We will respond within the timeframes required by applicable law. If we deny a request, we will explain why. Where applicable law provides a right to appeal, you may respond to our denial stating that you wish to appeal our decision.

11. California Privacy Rights (CCPA/CPRA)

California residents may have additional rights including the right to know what Personal Information is collected, the right to delete Personal Information, and the right to opt out of the sale or sharing of Personal Information.

A & J Invest Group LLC does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising. To submit a verifiable consumer request, contact us using the information in Section 12 below.

12. Operation of Our Services in the United States

Our Services are operated in the United States. If you are located outside the United States, be aware that any Personal Information you provide to us may be transferred to and processed in the United States. By using our Services or providing us with your information, you consent to this transfer.

13. Contact Information

For questions regarding this Privacy Policy, to exercise your privacy rights, or to inquire about our data handling practices:

Company Name: A & J Invest Group LLC

Email: ajinvestgroup2023@gmail.com

Phone: +1 (407) 967-6457

Mailing Address: 7579 Narcoossee Road, APT 4216, Orlando, FL 32822, United States

14. Changes to This Privacy Policy

We may amend this Privacy Policy at any time. Amendments take effect when posted on this page with an updated date. Your continued use of our website or Services after changes constitutes acknowledgment of the updated policy. We encourage you to review this page periodically.